PRIVACY POLICY

Remember that before you start using any of the services or features of www.bionaturalmarket.com (from now on, the WEBSITE) you must read this Privacy and Cookies Policy, as well as the General Conditions of Use. In this section you can check the existence of any particular conditions of use or the specific treatment of any of your Data. of a Personal Nature.

PROCESSING OF PERSONAL DATA, PURPOSE OF PROCESSING AND CONSENT FOR THE TRANSFER OF DATA.

The website guarantees the appropriate degree of protection, adopting the necessary technical and organizational measures to guarantee security and that are legally necessary in order to avoid loss, deterioration, misplacement or access to unauthorized third parties of personal data. personnel that are collected here. We periodically monitor our systems to detect possible vulnerabilities and attacks. However, we cannot guarantee the security of any information you send us. There is no guarantee that data will not be accessed, disclosed, altered or destroyed if there is a breach of any of our physical, technical or managerial security measures.

You, as a user of the website, should know that for effective fulfillment of the services that will be detailed later, you will not be asked for personal information unless it is really necessary to provide you with the services offered here. Furthermore, we guarantee that we will never share your personal information with anyone, except to comply with the law or if we have your express authorization. Nor will we use your personal data for a purpose other than that expressed in this privacy policy.

The legal basis for the processing of your data is based on obtaining your consent, in accordance with article 6.1.a of Regulation (EU) 679/2016 or for the execution of a contractual relationship that links the user with the website, in accordance with article 6.1.b (for example, when registering as a user). However, the user must be aware of the existence of the right to withdraw consent at any time, without affecting the legality of the treatment based on consent prior to its withdrawal. The website, does not transfer data to third parties, nor international transfers other than those permitted by the Spanish Data Protection Agency or as long as they are expressly consented to by the user. Therefore, all data transfers carried out will be made under the protection framework indicated by the Spanish Data Protection Agency, or as long as they are expressly consented by the user and to the countries whose security and confidentiality is guaranteed.

DATA COLLECTION AND DURATION OF CONSERVATION

Data capture on the web is done through:

- Contact form

- Registration as user

- Sending comments on the website blog.

- Subscription to our offers.

- Subscription to our newsletter.

The data received by the user will be kept on this website for a period of time that may be different, depending on the user. By default, personal data will be saved:

- As long as the user account is still active.

- Stay subscribed to our newsletter.

- Stay subscribed to our offers.

- As long as you do not exercise your right to deletion.

However, we may retain your personal data even after you have closed your account if it is reasonably necessary to comply with our legal obligations (including requests from law enforcement, the Tax Agency or SEPBLAC), meet regulatory requirements , resolve disputes, maintain security, prevent fraud and abuse, enforce our Terms of Use, or honor your request to unsubscribe from future messages you receive from 

www. bionaturalmarket.com

The User hereby guarantees that the Personal Data provided is true and accurate and undertakes to notify any changes or modifications thereof. In the event that Personal Data from third parties is provided, the User is responsible for having informed and having obtained their consent to be provided for the purposes indicated in the corresponding sections of this Privacy and Cookies Policy.

Any loss or damage caused to the website or the person responsible for the web portal or to any third party through the communication of erroneous, inaccurate or incomplete information in the registration forms will be the exclusive responsibility of the User.

PURPOSES OF TREATMENT

WHERE WE COLLECT DATA

DATA THAT IS COLLECTED

PURPOSE AND LEGAL BASIS


- Order form

Name, email, telephone, address.

Service provision and billing (whose legitimizing legal basis is the contractual relationship)


- Registration as user

Name, email address, DNI/CIF (optional)

Streamline procedures through the website and send information on offers and advertising in general (whose legitimizing legal basis is the consent of the interested party and the interest of the person responsible).


- Sending comments on the website blog.

Name, email

Answer questions from the interested party as well as provide information requested (whose legitimizing legal basis is the consent of the interested party and the interest of the person responsible).


- Distributor contact form

Name, email, zip code and telephone (optional)

Service provision and billing (whose legitimizing legal basis is the contractual relationship)


- Subscription to our newsletter.

Email

Information on offers and advertising in general (whose legitimizing legal basis is the consent of the interested party and the interest of the person responsible),


CATEGORIES OF RECIPIENTS OF PERSONAL DATA

All utilities offered by third parties are strictly necessary for the development of the services of this website and have been selected in accordance with current legislation.

We work closely with third parties who may be recipients of your personal data, for example:

  • our business partners who are social media platforms and who may provide you with related services, such as connecting your profile information, from their social media platforms to our platform. As is the case of Facebook and Twitter.
  • our hosting server, or web platform.
  • our business partners, who may advertise our services on their websites.
  • our subcontractors for technical, payment and shipping services, analytical solutions providers or credit institutions.

EXERCISE OF THE RIGHTS OF THE INTERESTED PARTY

Once you, as a user of the WEBSITE, have provided us with your personal data, current legislation allows you as the interested party of your data:

  • Request access to personal data relating to the interested party.
  • Request its rectification or deletion.
  • Request the limitation of your treatment.
  • Oppose treatment.
  • Request data portability.

To exercise any of the rights described, the interested party must send said request accompanied by a photocopy of the DNI, passport or other valid document that identifies the User. To do this, you must send said request to the following postal address Ctra. Nova 129 de la Garriga (BARCELONA) or to the email address [email protected]. Likewise, the request must contain: name and surname of the interested party, photocopy of their national identity document, or of their passport or other valid document that identifies them and, where appropriate, of the person who represents them, request that specifies the application, address for notification purposes, date and signature of the applicant. The exercise of the rights will be free of charge for the interested party except when the requests are manifestly unfounded or excessive, especially due to their repetitive nature. In this case, the data controller may charge a reasonable fee based on administrative costs or refuse to act on the request.

CLAIMS AND EXERCISE OF RIGHTS

Interested parties can direct their requests to the Data Protection Authorities, if they believe that there is a problem with the way in which we are handling their personal data, through the so-called protection of rights.

Said communication channel may be carried out through the following link of the Spanish Data Protection Agency (AEPD):

https://sedeagpd.gob.es/sede-electronica-web/vistas/formReclamacionDerechos/reclamacionDerechos.jsf

DATA CONTROLLER

The data controller is CROVAY NATURAL SOLUTIONS SL CIFB67437236 address: Ctra. Nova, 129 (CP:08530,La Garriga) Phone: +34931679202< /span>

COMMUNICATIONS AND COMMERCIAL PROMOTIONS.

In accordance with the Law on Information Society Services and Electronic Commerce, the website does not practice SPAM, so it does not send commercial emails electronically that have not been previously requested or authorized by the user. Consequently, in each of the forms on the website, the user has the possibility of giving their express consent to receive the newsletter, regardless of the commercial information specifically requested.

In accordance with the provisions of Law 34/2002 on Information Society Services and electronic commerce, the website undertakes not to send commercial communications without properly identifying them.

MINORS

In general, the website will not process personal information, with reliable knowledge, of minors under fourteen (14) years of age.

In the event that the website, carrying out any control activity, discovers the involuntary collection of information regarding minors under 14 years of age, it will carry out all those necessary measures that, as a service provider and data controller, it has the obligation to undertake. and thus be able to delete such information, as soon as possible, except in those cases that, due to applicable legislation, it is necessary to retain.

In accordance with the provisions of the European Data Protection Regulation, those over 13 years of age are entitled to grant their consent, except in those cases in which the law requires the assistance of the holders of parental authority or guardianship for its provision. .

ACCEPTANCE AND CONSENT

The user declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the processing thereof by www.aromium.es in the manner and for the purposes indicated in this privacy policy.

CHANGES TO THE PRIVACY POLICY

The website reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as industry practices. In such cases, the Provider will announce on this page the changes introduced with reasonable advance notice of their implementation.